Support
We read every note. Keep it specific.
Email support@mymetrix.co with the address on your HomeTold account. We typically reply within two business days.
Restore purchases
Web subscriptions are billed through RevenueCat on this site. App Store and Play subscriptions stay in those stores.
- Web: Sign in at hometold.com/app or Pricing and use Manage billing.
- iPhone / iPad: Settings → your name → Subscriptions, or in HomeTold: Settings → HomeTold Premium → Restore purchases.
- Android: Play Store → Payments & subscriptions → Subscriptions, or Restore in the HomeTold Premium screen.
Household invites
Owners invite from the catalog on the web or from Settings → Homes & sharing on the phone, then share the link (email delivery is off). The invitee opens hometold.com/invite/accept, creates or signs in with the invited email, and accepts. If a link expired, send a new one from the same screen.
Delete my account
In the app: Settings → Delete account. You can also follow account & data deletion and email us from the address on the account.
Catalog sign-in
Start a household at hometold.com/app with email and password, Google, or Apple — or use the same account in the iOS or Android app. One catalog, both places.